User Stories and Conditions of Satisfaction

Introduction

This activity will give you practice with using user stories to solicit and document user requirements, refining them into conditions of satisfaction, and assigning priorities.

Before you start, be sure to review the tutorial User Stories and Conditions of Satisfaction on the course website.

Scenario

Imagine that Southwest Airlines is your client and you are the lead of the development team. You have already walked your client through the material in the tutorial, and together you have developed the following user story:

• As a customer of Southwest Airline, I would like to retrieve my luggage so that I can have my jewelry back.

Requirements for this activity

1. Write down at least 3 questions that you should ask the client before beginning to write conditions of satisfaction for this user story.
2. Write at least 3 conditions of satisfaction with appropriate priority
3. Then write 3 bad examples, and briefly say why they are bad.

When you are done, submit your work as required by your instructor. This may vary from section to section.

---